How to add a feedback form to a website without a programmer

Want to install a contact form on your website but don't know how to code? There are many services and ready-made solutions that allow you to add one after website development in just a few minutes. We'll explain how in this article.

Why do you need a contact form

A contact form is an essential tool for any website, helping establish direct communication with visitors by making communication as simple as possible. It can be placed at the top or bottom of the page, in the "Contacts" section, or displayed in a separate pop-up window. Users only need a couple of clicks to send a message, leave a request, or ask a question about your prices or services, without wasting time searching for an email or phone number.

Implementing a widget offers many advantages:

• user convenience – clients can contact you directly from the page they're on, eliminating the need to search for contact information;
• centralization of requests – all requests are sent to email or a CRM, making them easier to process and prevent them from getting lost;
• lead generation and conversions – the form helps collect information about the people who fill it out and convert visitors into customers;
• improved user experience – properly designed forms reduce errors and increase the likelihood that customers will send a message;
• collect analytics and feedback – data from applications helps understand audience needs and improve the quality of services.

Thus, a contact form is not just an interface detail, but a fully-fledged sales and communication tool. Thanks to it, a business receives new orders, better understands user needs, and expands its customer base.

Ways to add a form to a website

You can install a widget on your website in various ways:

• implement a ready-made template using an online builder – a quick method that doesn't require programming skills;
• Install a plugin – useful for websites running on a CMS (such as WordPress). Popular options include Contact Form 7 and WPForms, which allow you to customize the form directly in the admin panel and integrate it with email or CRM;
• developing your own version gives you full control over the design, logic, and data storage, but requires programming skills.

The choice depends on your platform, goals, and experience. If you need a simple window for quickly collecting messages, an online form builder or plugin is best. If full customization of the design, logic, and data storage is essential, a programmer is essential.

Form Builders

A convenient option is form builders that offer many ready-made solutions. Popular services include:

• Google Forms – a simple and free tool for creating surveys and contact forms. Allows you to collect data directly in Google Sheets. Easily embedded on a website via iframe code, which can be copied from the "Send → Embed HTML" menu;
• Typeform – focuses on interactive UX, offering step-by-step forms that make the filling process convenient and engaging for the user. Well suited for surveys and engaging users. Embedding is done via the "Share → Embed" option or the Typeform Embed library;
• Jotform is a powerful builder with a wide range of templates and embedding options (iframe, JS). It's suitable for flexible forms with automation and integrations with CRM, email, and payment services. It can be easily embedded into any website by copying and pasting code.

Builders are an excellent option for small projects, landing pages, and companies looking to establish customer feedback with minimal time and resources.

Plugins and Widgets

Compared to a form builder, plugins are a more complex option because they require access to the website's admin panel. However, they allow for more precise contact form customization and easier integration with email, CRM, and other services.

The following plugins stand out among the best:

• Contact Form 7 is a free WordPress plugin that allows you to create pop-ups using special tags. It's suitable for simple solutions, but if you need advanced features (file uploads, CRM integration), you'll need additional extensions;
• WPForms is a WordPress plugin with a visual builder that allows you to drag and drop elements. It allows you to quickly create the necessary forms and integrates with email and CRM. It has both a free version and paid plans with advanced features.

Which plugin to choose depends on your needs. If you need a minimalist option with basic functionality, Contact Form 7 is sufficient. If you want to implement a more complex widget with advanced features, WPForms is better.

How to Make a Form Convenient and Effective

For a widget to truly work and generate leads, it's important to make it as user-friendly as possible. Thoughtful prompts and clear field labels improve the quality of incoming leads and enhance the user experience.

Minimum Fields

Simplified contact forms are easier to understand than lengthy questionnaires, making it more likely that website visitors will complete all the fields and submit their requests.

Pay special attention to the following:

• only include the fields that are truly necessary to process the request;
• add prompts with examples of how to enter information correctly to reduce the number of errors;
• use browser autofill, which will automatically prefill previously entered data (name, email, or phone number).

Simplifying the form will help users send messages quickly and accurately, and you will receive accurate and useful information for processing the request.

Design and Adaptability

A mobile version of the contact form is an important element for effective interaction with website visitors, as many users access it from smartphones. What you need to consider:

• single-column layout;
• large fields and buttons;
• minimal horizontal scrolling.

To ensure your responsive contact form looks good on all devices, use media queries—special CSS rules that allow you to change the window's appearance depending on the screen size. For example, on monitors, the form can be displayed in multiple columns, while on smartphones, it can be displayed in a single column. This approach makes the widget convenient and readable on all devices.

To learn more about adding a contact form when creating websites in Kyiv or other cities in Ukraine, contact the IT company Megasite by calling +38 (050) 3986 275 or by leaving your contact information using the "Submit a Request" button on the website.